“Casys International” states that the main goal of the Management Team and the whole staff is giving a quality service to its clients that is compliant to all normative demands and is in accordance with the international networks of MasterCard and VISA International.
“Casys International” will continually monitor the customer satisfaction and will take into consideration their recommendations, demands and claims while using them for improving the products characteristics and upgrading the Quality Management System.
“Casys International” aims to maintain highly qualified and motivated personnel and nurtures a fine creative atmosphere where everyone involved is aware of the importance of their actions in order to satisfy the customer needs and the prosperity of the company.
“Casys International” will support the Quality Management System ISO 9001:2000 / ISO 27001:2005 / ISO 20000-1:2005.
“Casys International” applies a process approach towards creating and maintaining the Quality Management System. To achieve that, It performs identification, planning and maintaining control and continuous improvement of all the processes influencing the quality of it’s services. It defines and gathers necessary information about the process flow and measures results according their productivity and efficiency.
The Management Team will periodically perform a policy control check, the functioning of the Quality Management System, fulfillment of existing quality goals and setting up new ones.
“Casys International” guarantees to it’s clients a correct and complete fulfilment of the agreed arrangements.